查询投诉单详情
商户可通过调用此接口,查询指定投诉单的用户投诉详情,包含投诉内容、投诉关联订单、投诉人联系方式等信息,方便商户处理投诉。 官方文档 官方文档
js
wxpay.v3.merchantService.complaintsV2._complaint_id_.get({
complaint_id,
})
.then(
({
data: {
complaint_id,
complaint_time,
complaint_detail,
complaint_state,
complainted_mchid,
payer_phone,
payer_openid,
complaint_media_list,
complaint_order_info,
service_order_info,
complaint_full_refunded,
incoming_user_response,
problem_description,
user_complaint_times,
problem_type,
apply_refund_amount,
user_tag_list,
additional_info,
in_platform_service,
need_immediate_service,
},
}) => ({
complaint_id,
complaint_time,
complaint_detail,
complaint_state,
complainted_mchid,
payer_phone,
payer_openid,
complaint_media_list,
complaint_order_info,
service_order_info,
complaint_full_refunded,
incoming_user_response,
problem_description,
user_complaint_times,
problem_type,
apply_refund_amount,
user_tag_list,
additional_info,
in_platform_service,
need_immediate_service,
})
)